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- You
have the right to a receipt for all purchases
over $20, which includes the price, the tax amount and
the legal name of the seller.
- You
have the right to a detailed receipt for purchases
over $75, which includes the above information as well
as a description of the article and its composition.
In the case of diamonds, a receipt must include accurate
diamond grading and carat weight information.
- You
have the right to know the jeweler's refund and
exchange policy before you make a purchase. Unless a
different refund or exchange policy is clearly displayed,
you are entitled by law to a refund if you return the
item within 20 days.
- You
have the right to information disclosing any
treatments or enhancements to the stone you purchase.
- You
have the right to pay the currently advertised
price. A jeweler must live up to the price or discount
advertised on a flyer or in the newspaper.
- We recommend
you avoid shopping at stores that employ hawkers who
stand on the sidewalk and use high-pressure tactics
to draw you into their stores.
- We recommend
you seek more than one offer when selling your
jewelry. Only sell to a jeweler who holds a valid secondhand
dealer's license from the Department of Consumer Affairs.
- You
have the right to file a complaint if you have
a dispute with a jeweler. Call the Consumer Affairs
Hotline at (212) 4444 or (718) 286-2994.
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